SIT50416 – Diploma of Hospitality Management – (CRICOS code 098174A)

Program Features

The PGA IGI has been a leader in education for golf management and club management since 2005. Graduates of programs and qualifications delivered by the PGA IGI are now working in businesses and facilities in Australia and around the world.

SIT50416 Diploma of Hospitality Management provides pathways in the hospitality sector to work as a departmental manager. This qualification provides pathways for individuals to potentially work in organisation such as golf clubs, accommodation services, hotels, food and beverage, gaming and other hospitality venues. This may be in positions such as:

  • Banquet or Function Manager
  • Bar Manager
  • Café Manager
  • Club Manager
  • Front Office Manager
  • Gaming Manager
  • Restaurant Manager
  • Event Manager

Your Study Program

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

You will study:

BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SISXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
SITXFSA001 Use hygienic practices for food safety
SITHIND004 Work effectively in hospitality service
SITEEVT001 Source and use information on the events industry
SITEEVT005 Plan in house events or functions
SITTTSL010 Use a computerised reservations or operations system
SITHFIN001 Process financial transactions
HLTAID003 Provide first aid*
SITHFAB002 Provide responsible service of alcohol
SITXFSA002 Participate in safe food handling practices
BSBADM502 Manage meetings
SITXHRM006 Monitor staff performance
SITHRM004 Recruit, select and induct staff
BSBMGT502 Manage people performance
SITXCCS005 Provide club reception services
BSBITU302 Create Electronic Presentations

*HLTAID003 Provide First Aid is delivered and assessed by Australian Red Cross First Aid and Mental Health RTO3605


On campus and online the first Monday in any month except January